Your privacy powers every experience on insureOnGo — we safeguard your data so you can choose insurance with confidence.
Privacy Policy
Effective Date: 01 January 2025
At InsureOngo.com Partnering Insurtech Limited (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Nigeria Data Protection Act (NDPA) and global data protection standards.
Scope of this Privacy Policy
This policy applies to all users of our platform. It does not apply to third-party websites linked from our platform. We encourage users to review third-party privacy policies before sharing personal data.
Information We Collect
Personal Data: Name, email, phone number, address, identification details
Financial & Insurance Data: Payment data, policy details, claims history
Technical Data: IP address, device info, cookies
How We Use Your Data
Provide insurance comparison and policy services
Customer support and communication
Compliance with legal obligations
Fraud prevention and security
Service improvement and analytics
Legal Basis for Processing
Consent
Contractual necessity
Legal obligation
Legitimate interests
Data Sharing
Insurance providers
Regulators and law enforcement
Service providers under strict confidentiality
Cookies & Tracking
We use cookies to enhance user experience and analyze performance. You can manage cookies through your browser settings.
Compliance: Alignment with NDPA and global standards
Data Lifecycle Management: Automated retention triggers, archival processes, and secure deletion protocols to ensure data is not retained longer than necessary
While we take all reasonable precautions, no system is completely secure.
Data Retention Policy
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, contractual, and operational requirements, in line with NDPA and global best practices.
Prospects: Up to 3 years
Customer Data: 7 years post-relationship
Financial Records: 5–7 years
KYC Data: Up to 10 years
Claims Data: 7–10 years or longer if required
Where data is no longer required, it is securely deleted or anonymized.
Policy Updates
We may update this policy periodically. Continued use of our platform constitutes acceptance of updates.
Regulatory Contact
Nigeria Data Protection Commission (NDPC)
Email: info@ndpc.gov.ng
Website: www.ndpc.gov.ng
We take your privacy seriously and only process your personal information to make your experience better while you use this website. Following NDPA and any applicable regulations, continuing to use this platform indicates your consent to the processing of your data by insureOnGo.com Limited , its subsidiaries and partners as detailed in our Privacy Policy
Our site also uses cookies to enhance your experience while you are here. You can modify your preference using the option below. For more detailed information about the cookies we use, see our Cookie Policy.